Privacy policy

Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. Therefore, we are committed to respecting the privacy of the personal information we collect.

Collection of personal datas

We collect the following data:

  • Name
  • Firstname
  • Address
  • Postcode
  • Email address
  • Phone number
  • Instrument type, music group, teaching site

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as described in the next section, cookies and / or logs to gather information about you.

Forms and interactivity:

Your personal information is collected by means of a form, namely:

We use the collected information for the following purposes:

  • Contact

Your informations are also collected through the interactivity that may be established between you and our website as follows:

  • Contact

We use the collected information for the following purposes:

Log files and cookies

We collect certain information through log files and cookies. This is mainly the following information:

  • IP Address
    Visited page and queries
    Time and day of connection

The use of such files allows us to:

  • Improved service and personalized welcome
    Statistics

Right of opposition and withdrawal

We are committed to offering you the right to oppose and opt out of your personal information.
The right of opposition is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can:
Postal address: Vandoren 56 rue Lepic, 75018 Paris
E-mail: https://vandoren.fr/en/contact-us/
Phone: (+ 33) 1 53 41 83 00
Website Section: https://vandoren.fr/en/contact-us/

Right of Access

We undertake to recognise the right of access and rectification to the persons concerned who wish to consult, modify or even write down the information concerning them.
The exercise of this right will be:
Postal address: Vandoren 56 rue Lepic, 75018 Paris
E-mail: https://vandoren.fr/en/contact-us/
Phone: (+ 33) 1 53 41 83 00
Website Section: https://vandoren.fr/en/contact-us/

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • Secure Sockets Layer (SSL) protocol
    Access Management-Authorized person
    Access Management-person concerned
    Network monitoring software
    Computer Backup
    Username/password
    Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism provides maximum security, a share of the risk is always present when using the Internet to transmit personal information.

Legislation

We are committed to complying with the legislative provisions set out in the French law on the protection of personal data of June 20, 2018

Cookie management

We explain what Cookies are and how we use them.

You can adjust your preferences and disable non-essential cookies.

  

The role of cookies

Cookies are small text files used to temporarily store information.

They are stored on your computer or phone when the site loads. They help us keep the site running properly and securely, improving the user experience, and measuring performance to understand what is working or needs to be improved.

Our use of cookies

Like most services on the internet, our site uses cookies related to WordPress and third party services.

WordPress cookies keep the site running and do not collect personal data.

Third-party cookies are primarily intended to measure performance and interactions, manage advertising based on your profile and improve the user experience.

The types of cookies used

  • Essential : Some cookies are essential for you to be able to use all the functionality of our site. They manage user sessions and prevent security threats. They do not collect any personal information. For example, they allow you to add products to your cart and order safely.
  • Statistics : They record the number of visitors to the site, the pages visited, the source of the visit… These data help us to understand where the site needs to be improved.
  • Marketing : Our site displays advertisements. They personalize ads and measure the effectiveness of those ad campaigns.
  • The stored information may also be used by third party ad providers to show you ads on other sites.
  • Functional : They improve some non-essential functionalities like the integration of video content or sharing on social media platforms.
  • Preferences : They store your settings and browsing preferences such as language preferences.

The types of cookies used on the site.

CookieDescription
_ga

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

_gat

This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes.

_gid

This cookie name is associated with Google Universal Analytics. It appears to store and update a unique value for each page visited.

Manage cookies

Browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block or delete cookies.